Privacy Policy
Your Data, Our Responsibility

1 Introduction

This Privacy Policy ("Policy") describes how 7999bb ("7999bb", "we", "us", "our") collects, uses, stores, and protects the personal information of individuals ("User", "you", "your") who access or use the 7999bb platform at 7999bb.net, including all associated services, features, games, payment facilities, and customer support channels (collectively, the "Platform").

7999bb is committed to handling your personal data with transparency, integrity, and care. This Policy has been drafted in alignment with internationally recognised data protection principles, including those reflected in the General Data Protection Regulation (GDPR), and is designed to inform you fully about our data practices so that you can make informed decisions about your use of the Platform.

By registering an account on 7999bb, accessing the Platform, or otherwise providing your personal information to us, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your data as described herein. This Policy should be read alongside the Terms & Conditions and the Responsible Gaming policy, both of which form part of the overall agreement between you and 7999bb.

2 Personal Data We Collect

7999bb collects only the personal data that is necessary to provide, operate, and improve the Platform. The categories of personal data we may collect include:

We do not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or biometric data, except where a government-issued ID is required for identity verification purposes.

3 How We Collect Your Data

7999bb collects personal data through the following means:

• Direct interactions: Data you voluntarily provide when creating an account, completing identity verification, making a deposit or withdrawal, contacting customer support, or updating your account profile.
• Automated technologies: When you access the Platform, our servers automatically record technical data including your IP address, browser type, device identifiers, and session activity. This collection occurs via server logs, cookies, and similar technologies as described in Section 7.
• Third-party payment providers: When you transact via bKash, Nagad, Rocket, Upay, or a card network, our payment processing partners share confirmation data (such as transaction reference numbers and payment status) to allow us to credit or debit your account. We do not receive your full wallet PIN, card number, or banking password.
• Identity verification partners: Where required, 7999bb may engage trusted identity verification service providers to assist in validating the authenticity of identity documents submitted during the KYC process.
• Publicly available sources: In limited circumstances, 7999bb may cross-reference data against publicly available databases solely for the purpose of fraud prevention, sanctions screening, or anti-money laundering compliance.

4 Purpose of Processing Your Data

7999bb processes personal data for the following specific and legitimate purposes:

• Account creation and management: To register your account, verify your identity, maintain your profile, and provide you with access to the Platform.
• Service delivery: To enable gameplay, process bets, calculate and pay out winnings, manage bonus eligibility, and deliver all Platform features.
• Financial transactions: To process deposits and withdrawals, maintain accurate financial records, and comply with anti-money laundering (AML) requirements.
• Customer support: To investigate and resolve queries, disputes, technical issues, and complaints submitted through live chat or email.
• Platform security and fraud prevention: To detect, prevent, and investigate fraudulent activity, account abuse, collusion, and other prohibited conduct as defined in the Terms & Conditions.
• Responsible gaming compliance: To monitor gaming patterns, apply self-exclusion and deposit limit settings, and fulfil obligations to promote safe gambling practices on the Platform.
• Legal and regulatory compliance: To fulfil obligations under applicable law, including responding to lawful requests from competent authorities.
• Service improvement: To analyse usage patterns, improve Platform performance, and develop new features that better serve our user base in Bangladesh and beyond.
• Communication: To send transactional notifications (such as deposit confirmations and withdrawal updates) and, where you have opted in, to deliver promotional communications about offers relevant to your account.

5 Legal Basis for Processing

7999bb processes your personal data on the following legal bases:

• Contractual necessity: Processing required to deliver the services you have requested by registering an account and accepting the Terms & Conditions — including account management, transaction processing, and game delivery.
• Legal obligation: Processing required to comply with applicable laws, including AML regulations, KYC requirements, and lawful authority requests.
• Legitimate interests: Processing carried out to pursue the legitimate interests of 7999bb, including fraud prevention, Platform security, and service improvement, provided such interests are not overridden by your fundamental rights and freedoms.
• Consent: Where you have provided explicit consent, such as opting in to receive marketing communications. You may withdraw consent at any time by contacting support or updating your account notification preferences.

6 Sharing of Personal Data

7999bb does not sell, rent, or trade your personal data. We may share your data with the following categories of recipients strictly on a need-to-know basis:

• Payment service providers: bKash, Nagad, Rocket, Upay, Visa, Mastercard, and USDT processing partners receive the minimum data required to authorise and complete your financial transactions.
• Identity verification providers: Trusted KYC service partners receive identity document data solely for the purpose of verifying your identity in compliance with regulatory requirements.
• Game content providers: Third-party studios such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi may receive session and bet data necessary to deliver game content and resolve disputes over game outcomes.
• IT and infrastructure providers: Cloud hosting and server management partners who process data on our behalf under binding data processing agreements that require them to maintain standards equivalent to those in this Policy.
• Legal and regulatory authorities: Where required by a valid legal order, warrant, court order, or regulatory directive, 7999bb will disclose personal data to the relevant competent authority. Where permissible, we will notify you of such a request.
• Business successors: In the event of a merger, acquisition, or transfer of all or part of the 7999bb business, user data may be transferred to the acquiring entity, subject to equivalent privacy protections.

All third-party recipients are required to handle your personal data securely and in accordance with applicable data protection law. 7999bb does not permit third parties to use your data for their own independent marketing or profiling purposes.

7 Cookies & Tracking Technologies

7999bb uses cookies and similar technologies to operate the Platform efficiently and improve your experience. Cookies are small text files stored on your device when you visit the Platform. We use the following types:

• Essential cookies: Required for the Platform to function correctly. These enable session management, login authentication, and security features. They cannot be disabled without affecting Platform functionality.
• Performance cookies: Collect anonymised data about how users navigate the Platform, including pages visited, load times, and error occurrences. This data helps us identify and fix technical issues.
• Functional cookies: Remember your preferences such as language settings, game display options, and notification choices to personalise your experience.
• Analytics cookies: We use privacy-respecting analytics to understand aggregate user behaviour on the Platform. No individual profiling data is shared with third-party advertising networks.

You may adjust your browser settings to block or delete cookies at any time. Note that disabling essential cookies may prevent certain Platform features from operating as intended. 7999bb does not use third-party advertising or retargeting cookies.

8 Data Retention

7999bb retains personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable legal and regulatory obligations. Our general retention approach is as follows:

• Active account data: Retained for the duration of your registered account, plus a minimum period of five (5) years following account closure, in line with AML record-keeping requirements.
• Transaction records: Financial transaction data is retained for a minimum of five (5) years from the date of the transaction to comply with financial reporting and AML regulations.
• Identity verification documents: KYC documents are retained for the duration of the account relationship and for five (5) years following account closure.
• Support communications: Live chat transcripts and email correspondence are retained for up to three (3) years to assist with dispute resolution and quality assurance.
• Technical and log data: Server logs and session data are typically retained for up to twelve (12) months for security monitoring purposes.

When personal data is no longer required and no legal obligation necessitates its retention, it is securely deleted or anonymised in accordance with our internal data management procedures.

9 Data Security

7999bb implements a range of technical and organisational security measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include:

• SSL/TLS encryption: All data transmitted between your device and the 7999bb Platform is encrypted using industry-standard 256-bit SSL/TLS protocols.
• Encrypted data storage: Sensitive data fields — including passwords and financial identifiers — are stored in encrypted form. Passwords are hashed using a strong one-way algorithm and are never stored in plain text.
• Access controls: Access to personal data within 7999bb's systems is restricted to authorised employees and contractors on a strict need-to-know basis. All access is logged and audited.
• Intrusion detection: 7999bb employs network monitoring and intrusion detection systems to identify and respond to potential security threats in real time.
• Regular security reviews: Our security infrastructure is subject to regular internal review and independent assessment to ensure it remains effective against evolving threats.

While 7999bb takes all reasonable precautions to safeguard your data, no system is entirely immune to security breaches. In the event of a data breach that is likely to result in a risk to your rights or freedoms, 7999bb will notify affected users as promptly as possible and take all necessary remedial action.

10 Children's Privacy

The 7999bb Platform is strictly intended for adults aged 18 years and above. 7999bb does not knowingly collect, process, or retain personal data from individuals under the age of 18. If we become aware that a minor has registered an account or provided personal data without appropriate parental consent, we will immediately suspend the account, delete all associated personal data, and refund any deposits in accordance with our account closure procedures. If you believe a minor may have accessed the Platform, please contact us immediately at [email protected].

11 International Data Transfers

7999bb primarily serves users based in Bangladesh. However, some of our technology infrastructure, payment processing partners, and game content providers may be located in other countries. Where personal data is transferred outside Bangladesh, 7999bb ensures that appropriate safeguards are in place to protect your data to a standard equivalent to that required under this Policy. Such safeguards may include contractual data processing agreements incorporating standard data protection clauses, or equivalent mechanisms recognised under applicable law. By using the Platform, you acknowledge and consent to such international transfers where they are necessary to deliver the services you have requested.

12 Third-Party Links

The 7999bb Platform may contain references to third-party services such as game providers and payment processors. While 7999bb takes reasonable steps to partner only with reputable organisations, we have no control over the data practices of third-party platforms and accept no responsibility for the privacy policies or data handling practices of any external service. We encourage you to review the privacy policy of any third-party service you interact with independently of the 7999bb Platform.

13 Updates to This Privacy Policy

7999bb reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, legal requirements, or Platform features. The date of the most recent revision is displayed at the top of this document. Where changes are material, we will provide prominent notice via the Platform prior to the updated Policy taking effect. We encourage you to review this Policy periodically. Continued use of the Platform following the effective date of any update constitutes your acceptance of the revised Policy. If you do not agree with the updated Policy, you must discontinue use of the Platform and may request account closure.

14 Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way 7999bb handles your personal data, please contact our support team using the details below. All privacy-related communications must be submitted in English.

• Email: [email protected]
• Live Chat: Available 24 hours a day, 7 days a week, accessible from within your 7999bb account dashboard.
• Response Time: Privacy-related requests and queries are typically acknowledged within 24 hours (Bangladesh Standard Time, UTC+6) and resolved within 30 days.

🔒 Your Privacy Matters: 7999bb will never ask for your password, full payment PIN, or sensitive credentials via email or live chat. If you receive any such request purportedly from 7999bb, treat it as suspicious and contact us immediately. Review our Terms & Conditions for full platform rules.